To ensure you receive ALL MoneyLion emails and newsletters (and they don't go to your spam or junk folders), it is important to add our email domains to your personal and company "white-lists." Please follow the instructions for the email service that you use.
First, drag-and-drop the email message from the Promotions tab to the Primary tab.
A message will appear saying: "This conversation has been moved to Primary.
Do this for all future messages from email@example.com, or firstname.lastname@example.org?"
Alternatively, you can open an email from us, click Show Images and then Always Show Images
When opening an email message a + symbol should display next to From: MoneyLion or LionLoans. Select this and an Add to Contacts pop-up should appear. Select Save.
Open your email message and click on our name or email address.
Click Add to Address Book in the window that appears, and enter any additional info.
Open the email and right-click our email address.
Click Add to Outlook Contacts in the short-cut menu.
Click Save and Close.
In an open email message, right-click the name next to From: in the message header (MoneyLion), then select Add to Contacts.
In the Contact dialog box, enter as much detail as you want, then click Save and Close.
After opening an email message, an alert message should display with 'Parts of this message have been blocked for your safety.' Beneath this, click the link that says I trust email@example.com, or firstname.lastname@example.org. Always show content.
Open the email message and right-click our email address.
Select Add to Address Book in the short-cut menu.
Verify our contact details and click Save.
Open the Eudora* Address Book (Tools, Address book)
Click on the first nickname entry to highlight it.
Hold down the Shift key, now click on the last entry. All your current nicknames should be highlighted as shown below.
Now hit Control K which will bring up Make Address Book Entry window, pre-filled with all of your existing nicknames. Enter the name you wish to use for your whitelist - for example, I call mine "passlist." Click OK and you're done.
* You may someday find an email in your spam box from someone that should go to your inbox. When that happens, either create a nickname for them and then add that nickname to the passlist, or else simply cut and paste their email address into your passlist.
Open your email message and click Add to Address Book in the email header.
Use the address book editor to verify our contact details and click save.
Open the email and Ctrl-click our email address.
Select Open in Address Book and verify our contact details.
Mozilla Thunderbird w/SpamPal
Whitelisting can be done in four ways:
Use the pop3 automatic whitelist: this will whitelist non-spam emails that you receive on a frequent basis.
Use the smtp automatic whitelist: which (if setup in 3.3) will whitelist all email addresses that you send out.
Use the Add to Whitelist option on SpamPal's system tray: to manually whitelist your email addresses by typing in an address (or by using the dropdown box; to select from a list of recently received address):
Use the SpamPal Whitelist Email Addresses page to manually whitelist your email addresses:
Outlook Express (6+) / Outlook (2000)
Open the email and left-click the sender icon or right-click our name.
Click Add to Contacts.
Click Save and Close.